If you have a specific time request, let us know when you are booking the appointment.
- East – Morning
- West – Afternoon
- South – All day
- North – Does not get direct sunlight. Unfortunately, on sunny days the front will shadow itself. A dusk shoot or overcast day is ideal for north-facing properties.
Below is a guide for reference:
- Up to 2,000 sqft: 10-15 Photos
- 2,001 – 3,000 sqft: 20-30 Photos
- 3,001 – 4,000 sqft: 25-40 Photos
- 4,001 – 5,000 sqft: 35-50 Photos
- 5,000+ sqft: 50+ Photos
A CBS code is registered to every Supra box and can easily be obtained through the eKEY app. Follow the steps below or on the attached PDF.
eKEY App Instructions:
- Log in to your eKEY app from your smartphone or tablet device. Click on the Inventory icon and select the serial number of the Supra you need the CBS code for. This will open the Keybox Details. Click Edit at the bottom of the screen. Then swipe the button next to Require CBS so you see it turn green; this will show the CBS code to the Supra box.
IMPORTANT:
- We will need to know if there is a gate code, alarm, pets, etc., prior to the photo shoot.
- If you have any specific angle requests or rooms to photograph, please let the office know prior to your appointment.
Vacation Rental and Commercial clients will receive photos 2-3 business days upon receipt of selection. You will receive a media download link via email.
For Realtor clients, photos will be ready the next business day after your appointment. As a reminder, we are closed on the weekend; therefore, photos taken on Friday will be ready on Monday.
Yes, we will check the MLS after the photos are edited. This service is offered free of charge.
If the listing is:
- Active with no photos: We will upload the photos to your listing.
- Active with photos: We will ask if it is okay to replace the photos.
- Incomplete: If you provide the MLS number, we can load the photos.
- Inactive: Please call or email the office when the listing goes live and we will upload the photos for you.
Dusk appointment times are seasonal and occur after hours during spring and summer months. If you have any questions regarding your appointment and it is after close of business, please contact the photographer directly. Their name and phone number is listed on the reconfirmation email that is sent the day of your appointment.
Photography:
If you prefer to keep the appointment, we can photograph the interiors of the home; we will then reschedule the exteriors, at no charge, for when we are in the area. We will only charge $6 for any additional photos taken, which is the same price as if they were taken at the original photo shoot. If you need the exteriors taken on a certain date and time, there is a return shot fee of $50 + tax that includes 1 image.
Video:
If it is raining or overcast, we recommend rescheduling video appointments since the way it looks outside will be reflected in the video. Unfortunately, the sky cannot be replaced in the editing process the same way it can be in photos. If you prefer to keep the appointment, there will be a return fee of $95 + tax to reshoot the exteriors.
3D Interactive Matterport Tour:
If you prefer to keep the appointment, please know the weather conditions may be visible through the windows. It is best to reschedule if the main selling point of the property or unit is the views.
There is no cancellation fee if you notify us the day before the shoot.
Same day cancellation fees are as follows:
- Same day cancellation for daytime shoots: $50
- Same day cancellation for dusk shoots: $125
- Same day cancellation for aerial shoots: $50
- Same day cancellation for daytime video shoots: $50
- Same day cancellation for dusk video shoots: $125
- Same day cancellation for 3D Interactive Matterport Tours/ShowingTime+ 3D Tours: $100
- Same day cancellation for Floor Plans: $50
Red/Yellow Areas: Drive time fee applicable. Contact office for exact quote.
Based on photographer’s availability. Video and 3D tours are subject to different drive time fees.